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Privacy Policy

Effective: April 11, 2018

This Privacy Policy describes how HiveMined IVS collects, uses and discloses information, and what choices you have with respect to the information.

HiveMined IVS built [email protected] as a free service. This SERVICE is provided by HiveMined IVS at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms of Service, which is accessible at our website unless otherwise defined in this Privacy Policy.

Information collection and use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your IP and email. The information that we request will be retained by us and used as described in this privacy policy.

Our company’s overriding policy is to collect as little user information as possible to ensure a completely private and, to an extend, anonymous user experience when using the Service.

Customer data

In order to fulfill our Service's purpose, we use the information you send us to give you an answer.

Service's user data collection is limited to the following:

  • Email analysis: When submitting an email to our Service, we may save and use the information to further improve our Service.
    Collected email information includes: From, To, ItemId, Subject, content of the email, time received and potentially attached files.
  • Your settings: We store your preferences for our Service, which includes how you wish to receive communication from us, along with your email in order to reply to you.
  • Analytics: We may store aggregated data on how users use our Service.

Other information

Log Data

We want to inform you that whenever you use our Service, we collect data and information called Log Data. This Log Data may include information such as your Internet Protocol (“IP”) address, the time and date of your use of the Service, and other statistics.


Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your device internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collection information and to improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Data Retention

To provide a useful Service, we grow and learn from the data you share with us in an aggregated and de-personalized format.

We only retain the Personal Data collected from a User for as long as the User’s account is active or otherwise for a limited period of time as long as we need it to fulfill the purposes for which we have initially collected it, unless otherwise required by law. We will retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Data Controller

HiveMined IVS processes Personal Data both as a Processor and as a Controller as defined in the Directive and the GDPR.

Your choices & rights

Access, Correction, Deletion

We respect your privacy rights and provide you with reasonable access to the Personal Data that you may have provided through your use of the Services. If you wish to access or amend any other Personal Data we hold about you, or to request that we delete any information about you that we have obtained from an Integrated Service, you are able to edit these through the Service.

You may update, correct, or delete your Account information and preferences at any time by accessing your Account settings page on the Service. Please note that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.

You may decline to share certain Personal Data with us, in which case we may not be able to provide to you some of the features and functionality of the Service.

At any time, you may object to the processing of your Personal Data, on legitimate grounds, except if otherwise permitted by applicable law.

You are able to download all the data we hold on you from the Account settings page, however, we may restrict how frequently you can request to do this (to avoid exploitation).

Opt out right

Even after providing your consent to this Privacy Policy, you are entitled to change your mind. If you do, you may opt out of data collection and sharing process, by turning off the toggle found on the settings-page.

After you opt out (or delete your account), we will no longer collect collect and share your data as described in this Privacy Policy.

Please note that once you opt out, some or all of the Services provided will no longer be available.


We take security of data very seriously. We have taken steps internally to harden our systems, securing information and trained our employees to follow security standards set by ISO 27001 (information security management system).

Only specifically chosen employees of the Company have access to the servers.
Data is ALWAYS stored on an encrypted disk on our servers. Backups may be stored periodically, but these are also encrypted.

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Age limitations

To the extent prohibited by applicable law, we do not allow use of our Services by anyone younger than 16 years old. If you learn that anyone younger than 16 has unlawfully provided us with personal data, please contact us and we will takes steps to delete such information.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

We will always attempt to notify you to the best of our ability, should the Privacy Policy change significantly. We may even ask you to opt-in again, if nessecary.

These changes are effective immediately after they are posted on this page.


If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

You can get in touch with us at [email protected]